Marshall Brown & Associates Team

Operations Team

Tya Bolton
Dawn Middlestead

Associates

Sharon Armstrong
Anne Hull
Beth McDonald
Michelle Riklan
Madelyn Roche
Mark Sachs

Tya Bolton - Chief Organizer & Business Manager

Tya Bolton is the Business Manager for Marshall Brown & Associates. Tya will be overseeing operations, special events, overall strategy and infrastructure. She has over 15 years of experience in the areas of Executive Administrative Support, Business Management and Human Resources.  She’s worked in the following industries: career management/ coaching, hospitality and mental health services – a great foundation for the type of work she does today.

Wearing many hats in the corporate world provided Tya with a very broad skill set and allowed her to be entrepreneurial and manage operations with full accountability.  Knowing she was always meant to run her own business, she wasn’t quite sure what that business venture would be until January 2006.  At that time she founded Exceptional Business Solutions – a full service administrative services firm, primarily providing virtual assistance.  With a niche in the coaching industry, she is extremely familiar with the operations, tools and equipment coaches need to be productive and streamline processes.

As a mother and entrepreneur, she realizes that every moment is priceless and should never be taken for granted.  Tya and her children reside in Howard County, MD.

E-mail Tya Bolton or call her at 800.819.3520 x31

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Dawn Middlestead - Head of Support Services

Dawn Middlestead is the Assistant for Marshall Brown & Associates. She has over 20 years of experience in Human Resources and HRIS, Management Information Systems, Finance, Office Management, Customer Service, and Marketing. She has worked in numerous industries and areas of specialty, including but not limited to Real Estate, Manufacturing, Transportation, Authors and Speakers, Health and Beauty, Restaurants, Consulting and Coaching firms, Import/Export companies, Retail, Financial, Marketing, Interior Design, Insurance, and many more. She holds a BS/BA in Human Resources Management and an AA in Business Data Processing.

Dawn lives in Fort Worth, Texas with her husband and dog. She enjoys spending time with her family and friends, working out at the gym, gardening, traveling, listening to music and is the Captain of a bowling team.

E-mail Dawn Middlestead or call her at 800.819.3520 x32

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Associates

Sharon Armstrong

Sharon Armstrong has provided training and completed HR projects for a wide variety of clients in the profit and non-profit sectors as well as government settings. Sharon has designed and conducted workshops on Supervisory Skills, Sexual Harassment, Time Management, Delegating, Effective Meetings, Performance Management, Managing Your Boss, Motivating Employees, Effective Documentation, and The Human Side of Terminations.

Sharon is the co-author of a humor book, published by Random House. Heeling the Canine Within: The Dog’s Self-Help Companion was published in 1998. Her business book, Stress-Free Performance Appraisals – Turn Your Most Painful Management Duty into a Powerful Motivational Tool was published by Career Press in July 2003. She is working on a new book, The Essential HR Handbook, that will be published by Career Press in 2008.

Sharon received her Bachelor's Degree with honors from the University of Southern Maine and her Masters Degree in Counseling from George Washington University. She is a certified Professional in Human Resources (PHR).

E-mail Sharon Armstrong

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Anne Hull

R. Anne Hull provides leadership and assists organizational changes through strategic planning, performance-based training design, development and delivery. Drawing upon models from the fields of organization development, performance management, instructional design and re-engineering, she has achieved results in a variety of industries and business functions. Anne has expertise in: Career Development for Organizations and Individuals, Change Management, Performance Management, Leadership and Management Development, Training Design, Delivery and Evaluation.  She has worked in several federal agencies, as well as private sector finance, technology, telecommunications, real estate, universities, and non-profit volunteer organizations.

Anne has served as adjunct faculty for Marymount University and as guest lecturer for Johns Hopkins University and University College, University of Maryland. She has the Organization Development Certificate from Georgetown University, a Masters of Education in Counseling, certifications in Performance Improvement Project Facilitation, Managing Organizational Change and many skills training programs.

E-mail Anne Hull

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Beth McDonald

Beth McDonald provides public and private sector clients with a wide range of business consulting services, including organization development; change management; organization assessments; organization design and implementation; executive and leadership development; team building, process improvement; and large-scale project management.

Beth is also an adjunct faculty member and guest lecturer for several learning and development organizations, where she instructs the following courses: Strategic Planning, Building and Sustaining High Performing Teams, Conflict Management, Designing and Facilitating Dynamic Meetings, Process Improvement Strategies, Managing Change, and Myers-Briggs Type Indicator (MBTI®) workshops.

Beth earned her BA in Business Administration from the College of Mt. St. Vincent in New York City. She also earned a Graduate Certificate in Organization Development and Change Management from Georgetown University. Her Masters Degree is in Organization Development and Human Resources Development from The Johns Hopkins University. Beth currently resides in the Washington DC metro area with her husband and two children.

E-mail Beth McDonald

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Michelle A. Riklan, CPRW, CEIC

Michelle A. Riklan holds a B.A. in Theatre, English Literature and Speech Communications from Hofstra University. While beginning her corporate career, she pursued and completed a M.A. in Speech and Interpersonal Communications from New York University where she also served as an Instructor in Voice and Diction/Public Speaking. Utilizing her education and presentation skills, she continued a career path in Human Resource Management and worked at prestigious companies including Sony Corporation and John Wiley & Sons Publishing. Her generalist background is all inclusive, but her areas of expertise include employment, employee relations and training/development.

With a combined 20 years of in-house corporate and targeted consulting experience, Michelle has serviced large corporations as well as small businesses and individuals in all aspects of Human Resources and Career Management.

As an international award winning Certified Professional Résumé Writer and Certified Employment Interview Consultant, Michelle has written hundreds of résumés, been published in résumé/career books and coached clients through all phases of the job search.  Her résumés get results!  Michelle is also a co-founder of Self Improvement Online, Inc.

E-mail Michelle Riklan or call her at 800.819.3520 x33

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Madelyn Roche

Madelyn Roche, a professional coach certified by the Coaches Training Institute, has a passion for helping people achieve progressive, life-enhancing breakthroughs in their personal and professional lives.  She believes that coaching is a powerful method that enables people to move forward and accomplish their most important goals.  She brings a positive, upbeat approach to coaching and life in general.

Madelyn is a graduate of CTI’s year long Co-Active Space Leadership Program and has developed and delivered experiential teambuilding workshops for a number of organizations, associations and the Federal Government,  Her clients have included physicians, nurses, administrators, marketing professionals, CFOs, CIO’s, association professionals, authors, and executive assistants.

She has spent nearly two decades in the Washington, DC association world holding various management positions.  Madelyn is a member of the International Coach Federation and is eligible for their Accredited Certified Coach (ACC) designation.  

E-mail Madelyn Roche

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Mark Sachs

As an experienced executive coach and organization consultant, Mark Sachs believes that people are capable of doing a lot more than they often give themselves credit for. He also has a deep commitment to bringing out the best in people and improving the management of organizations.

His areas of focus include increasing communication among staff, developing effective teams, assessing organizational effectiveness, successfully managing change, and facilitating meetings and retreats.

Mark focuses on helping executives and managers develop their leadership skills, including inspiring a shared vision for the organization, communicating more effectively, fostering collaboration, experimenting, and taking risks.

He also conducts workshops that help people be more effective at work and happier in both their work and home lives. Topics include setting and maintaining boundaries with others; hiring the best people - interviewing tips for success; effectively managing change in organizations; building effective teams; and developing great leaders.

Mark earned his MS degree in Organization Development from the American University/NTL Institute. He also received MA and BA degrees in Sociology from Rutgers University. He is a graduate of Coach University.

E-mail Mark Sachs

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Contact Marshall Brown via email or by phone at 202.518.5811 and explore the exciting possibilities for greater success for you, your staff, your members and your organization!

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