Staff and Leadership Development

Your Stepping Stones to Becoming a World-Class Organization

Staff and volunteers are critical to the success of any organization.

If your organization is like most, you are operating in a storm of constant demands, reacting to crises but not really taking time out to think about (or plan) how to make your company better in a big way.

That's too bad because there REALLY ARE a lot of things you can do to move your organization to world-class status.   One of the most important is to focus on the people who make up the organization.  You need to have top-notch people working hard to make it a success.   But, you also need to make sure that those people have the TOOLS, UNDERSTANDING, and CAPABILITIES that are needed to excel.

Marshall Brown and Associates provides a series of building blocks in the form of hands-on personal training and interaction that can rapidly move you and your organization closer to world-class status. Not only do we address the necessary information needs of your staff, we also improve your employees’ ability to understand how the parts of the puzzle fit together and how they can better work with the big picture. What your staff learns during one of our workshops will benefit both your team and your organization well into the future.

Take a few moments now to consider which of the following building blocks you and your organization can use to get on the road to world-class status.

• Myers-Briggs Type Indicator (MBTI)
• Leadership Practices Inventory
• Building High-Performance Teams 
• Facilitating Change - Creating the High Performance Organization
• Nobody Listens, but Everybody Talks:  How to Harness the Power of Active Listening to Become a More Effective Communicator and Leader
• Powerful Ways to Manage Your Stress and Avoid Burnout
• Achieve Your Goals More Rapidly with Advanced Project and Time Management Skills
• Winning at Customer Service: How to Keep Your Customers Happy and Keep Your Sanity at the Same Time
  -The Secrets of Excellent Customer Service-
• Managing from Afar – Challenges of a Dispersed Work Group
• Retention and Key Talent Management for Organizations
• Performance Appraisals
• Decision-Making Exercises for Supervisors—When To Coach and When To Counsel
• Getting What You Want:  Setting and Maintaining Boundaries with Others
• Helping Your Emotional Intelligence Work for You
  

Examples of services Marshall Brown & Associates will customize for your organization include:

• Outcome-oriented meetings facilitation
• Synergistic board retreats
• Efficient focus groups

		"In a word, Marshall is fantastic!  He just finished a team building 2 day training for my staff - was very, very productive.  Absolutely helped us achieve our goals.  He works on an ongoing basis with one of my senior team - very effectively."  Julie Coons Chief Executive Officer Tech Council of Maryland/MdBio

 

		"I could not be more pleased with the staff development program Marshall facilitated for the NAEA staff. The staff really enjoyed the program and learned quite a bit about themselves and their co-workers. We are already applying the knowledge gained to enhance our relationships with each other - professionally and personally. The program - from assessment through action planning - was made all the better by Marshall’s dynamism, humor and empathy. Marshall made learning FUN!" Susan Zuber Executive Vice President National Association of Enrolled Agents (NAEA)

 

 

Contact us today to get your staff and volunteer leadership operating at full speed.

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